Support Help from people who
Help from people who
understand the work.
Our Customer Success team knows public safety operations, not just software. When you need us, you reach someone who gets the context.
Our commitment Reliable when
Reliable when
it counts.
We hold ourselves to the same standard our customers hold themselves to. Support is measured, reviewed, and continuously improved.
ISO 9001certified quality management
24/7platform monitoring
Support FAQ
Common questions.
How do I reach support during an incident?
Call our support desk directly at +31 (0)88 0310 700 or email support@liveop.net. Your region's Customer Success contact is also available for escalations.
Do you provide training for new staff?
Yes. We provide structured onboarding and role-based training, plus refresher sessions. Because LIVEOP is designed to be intuitive under pressure, training time is minimal compared to legacy systems.
How are updates delivered?
Continuously and seamlessly. Cloud-native delivery means you're always on the latest version without disruptive upgrade projects. Release notes are published for every change.
Can we manage users and vehicles ourselves?
Yes, the Admin Center gives your organization self-service management of users, vehicles, profiles, security, single sign-on and much, much more.